Mediation is an established process in which a neutral third-party, the mediator, assists people in conflict reach resolution.
Unlike courts, where a judge tells the litigants the result, the mediator is a helper and the parties determine the result themselves. Because of this, it is a very empowering process.
In mediation, everyone gets the chance to be heard fully.
Mediation takes as much time as the parties need. Parties are often able to settle all matters in the two-hour session.